Privacy Policy

 

Pantelco Privacy Policy English version

Updated: Monday, 24 May 2018 Keywords: Privacy Policy, GDPR Compliance, Personal Data, Data Protection, Data Processing, Pantelco, Jobmotivation, JobEQ, iWAM Assessment

1. Introduction

This Privacy Policy explains how Pantelco BVBA — including its division Jobmotivation — collects, processes, shares and protects your personal data. Our goal is to provide a clear, transparent and GDPR‑compliant explanation of how, when and why we handle your information.

This Privacy Policy applies to all individuals whose data we receive, whether directly or indirectly.

2. Contact Information

For any questions regarding this Privacy Policy or the processing of your personal data, you can contact us at: info@pantelco.be

3. The Data We Collect

Types of Personal Data We Collect

Pantelco collects only the personal data strictly necessary to deliver our services. Depending on your interaction with us, we may collect the following categories of data:

For coaches, HR professionals, team coordinators and business contacts

  • Identity data: Name, first name, email address

  • Contact details: Information required to reach you when needed

For individuals completing the iWAM assessment – Part 1

We may collect:

  • First name, last name, email (if provided)

  • Years of education

  • Country of employment

  • Profession

  • Postal code

  • Company name

  • Job title

These details are provided by the participant to generate accurate motivation reports within a work context.

Pantelco sends the assessment link on behalf of the client. The participant chooses whether to complete the assessment. Registration is required, and users receive personal access codes to view their stored data.

For individuals completing the iWAM assessment – Part 2

  • Registered users always receive basic feedback generated from their assessment.

  • Clients are aware that certain data is entered by the user and understand the format.

  • Pantelco partners with JobEQ, which securely stores all personal data. JobEQ operates fully in line with GDPR requirements.

  • Users can delete their data at any time by selecting “Delete and forget my data from the JobEQ database” using their personal access codes.

  • Users are informed during registration that their data will never be used for marketing purposes unless they explicitly consent.

  • JobEQ and Pantelco commit to never altering personal data and to using it solely for generating accurate reports for clients.

For individuals completing the iWAM assessment – Part 3

Duration of Data Processing

Clients may request repeated assessments over time to track development. Therefore, data is retained until the user or employee requests deletion. This is communicated before the assessment begins.

Purpose of Data Processing

The generated reports provide insights into workplace motivation. These insights support recruitment, coaching and personal development in a respectful and informed manner. Personal data is stored exclusively for this purpose.

Pantelco will never use this data for marketing or share it with third parties.

How We Collect Your Data

Pantelco typically collects your data directly from you when you share it with us.

Why We Process Your Data

We process personal data only when necessary to:

  • Provide personalised services

  • Contact you regarding appointments, documents or updates

  • Deliver efficient and high‑quality coaching and assessment services

  • Share relevant updates, such as blog posts

 

4. Sharing Your Data

Pantelco does not share personal data with third parties. (For iWAM assessments, JobEQ stores the data but does not share it for marketing unless you explicitly consent.)

 

5. Retention and Protection of Your Data

Pantelco retains your data in accordance with legal requirements and GDPR guidelines.

 

6. How We Protect Your Data

Pantelco implements all appropriate and reasonable technical and organisational measures to secure your personal data. We verify the identity of anyone requesting access to their data or exercising GDPR rights.

Although we take extensive precautions, no method of data transmission or storage can be guaranteed 100% secure.

 

7. Your Rights Regarding Your Personal Data

Under GDPR, you have the right to:

  • Know whether Pantelco processes your personal data

  • Access your personal data

  • Request correction of inaccurate data (Article 16 GDPR)

  • Request deletion of your data — the right to be forgotten (Article 17 GDPR)

  • Request restriction of processing (Article 18 GDPR)

  • Receive your data in a structured, machine‑readable format (Article 20 GDPR)

  • Object to processing (Article 21 GDPR)

  • Object to automated decision‑making (Article 22 GDPR)

For iWAM users: You can modify or delete your data only via your personal PIN and login.

Right to File a Complaint

If you believe Pantelco has mishandled your personal data, you may file a complaint with the relevant supervisory authority.

Requirement to Provide Personal Data

Pantelco can only deliver its services if you agree to share the necessary personal data. We treat this responsibility with the highest respect for your privacy.

No Automated Decision‑Making

Pantelco does not use automated decision‑making based on your personal data.

 

8. Changes to This Privacy Policy

Pantelco may update or modify this Privacy Policy when necessary. We encourage you to review it regularly.

 

9. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses cookies to analyse website usage.

Information generated by these cookies (including your IP address) may be transferred to Google servers in the United States. Google uses this data to:

  • Track website usage

  • Generate activity reports

  • Provide related services

Google may share this information with third parties if legally required or if they process data on Google’s behalf. Your IP address will not be combined with other Google data.

You can refuse cookies via your browser settings, but this may limit website functionality.

By using this website, you consent to the processing of your data by Google as described above.