{"id":13171,"date":"2020-07-15T09:43:24","date_gmt":"2020-07-15T07:43:24","guid":{"rendered":"https:\/\/www.pantelco.be\/onze-visie-en-jouw-voordelen\/"},"modified":"2026-10-28T10:04:51","modified_gmt":"2026-10-28T09:04:51","slug":"our-approach","status":"publish","type":"page","link":"https:\/\/www.pantelco.be\/en\/our-approach\/","title":{"rendered":"Our approach"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13171\" class=\"elementor elementor-13171 elementor-3192\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ct01 e-con-full ppdh-sec e-flex e-con e-parent\" data-id=\"ct01\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ct01w elementor-widget elementor-widget-html\" data-id=\"ct01w\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"ppdh\">\n\n<style>.ppdh .aanpak-intro{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(0,.85fr);gap:56px;align-items:center}.ppdh .aanpak-intro h1.t{font-size:clamp(30px,4.2vw,42px)!important;font-weight:800!important;margin-bottom:18px}.ppdh .aanpak-intro p{margin:0 0 16px}.ppdh .aanpak-foto{border-radius:16px;overflow:hidden;box-shadow:0 16px 40px rgba(31,39,81,.18)}.ppdh .aanpak-foto img{display:block;width:100%;height:auto}@media(max-width:900px){.ppdh .aanpak-intro{grid-template-columns:1fr;gap:32px}}<\/style>\n<section class=\"s\" style=\"padding-bottom:40px\">\n  <div class=\"row\">\n    <div class=\"aanpak-intro\">\n      <div class=\"rv\">\n        <div class=\"eyebrow\">Our approach<\/div>\n        <h1 class=\"t\">Not another technique, but understanding why people do what they do<\/h1>\n        <p class=\"lead\">A training course often ends full of good intentions. The exercises went smoothly, the evaluations are positive and everyone knows the theory. Yet after a while, employees often fall back into old habits.<\/p>\n        <p>The reason has nothing to do with motivation. People respond to stress, criticism or an angry customer the way they have done for years, often without realising it. These unconscious patterns differ from person to person and stem from what someone has experienced earlier in life. These experiences make up a person\u2019s life programme.<\/p>\n        <p>With our unique training method, we deliberately focus on where certain behaviour comes from, not on the behaviour itself. Participants discover their life programme and find out how it is reflected in their communication and the way they react. Real and lasting change only becomes possible once people understand their own patterns.<\/p>\n        <p>The insights from our training reach the core. This leads to changes that your customers will notice and that employees will feel in both their head and their body.<\/p>\n        <\/div>\n      <div class=\"rv aanpak-foto\">\n        <img decoding=\"async\" src=\"https:\/\/www.pantelco.be\/wp-content\/uploads\/onze-visie-en-jouw-voordelen-scaled.jpg\" alt=\"Pantelco's approach\">\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n<section class=\"s\" id=\"aanpak\" style=\"background:#f6f7fa\">\n  <div class=\"row\">\n    <div class=\"rv\" style=\"max-width:640px\">\n      <div class=\"eyebrow\">The method<\/div>\n      <h2 class=\"t\">Three steps, always in this order<\/h2>\n      <p class=\"lead\">Whether someone is presenting, handling customers on the phone or leading a team, the life experience they bring with them plays a part. We make that something people can talk about openly, and that's where change begins.<\/p>\n    <\/div>\n    <div class=\"router rv\" style=\"margin-top:30px\">\n      <div class=\"hc\">\n        <div class=\"num\">1<\/div>\n        <b>Looking at where behaviour comes from<\/b>\n        <p>Frustration, enjoyment and confusion all come from somewhere. Everyone has been given a \u201clife programme\u201d, and we have our own methodology for making it visible. You see what gets triggered under stress, and where your greatest room for growth lies.<\/p>\n      <\/div>\n      <div class=\"hc\">\n        <div class=\"num\">2<\/div>\n        <b>Translating it into the present<\/b>\n        <p>Those life experiences show up in the present. We make the connection between current behaviour and what came before it. Participants experience a powerful insight that they can feel both mentally and physically.<\/p>\n      <\/div>\n      <div class=\"hc\">\n        <div class=\"num\">3<\/div>\n        <b>More power of choice in practice<\/b>\n        <p>People let go of old patterns and become more open to new experiences. They become kinder to themselves and more empathetic towards others. That leads to greater freedom and to personal leadership.<\/p>\n      <\/div>\n      <\/div>\n  <\/div>\n<\/section>\n\n<section class=\"s\" id=\"waarom\">\n  <div class=\"row\">\n    <div class=\"rv\" style=\"max-width:640px\">\n      <div class=\"eyebrow\">Why Pantelco<\/div>\n      <h2 class=\"t\">What sets us apart<\/h2>\n    <\/div>\n    <div class=\"router rv\" style=\"margin-top:28px\">\n      <div class=\"rc\"><b>We start from your situation<\/b><p>No off-the-shelf programme that happens to fit. Because we start from your challenges, the impact in the workplace is often noticeable after the very first session.<\/p><\/div>\n      <div class=\"rc\"><b>Trainers with real-life leadership experience<\/b><p>Our trainers and coaches have made their own leadership journey. They guide from experience, not just from theory.<\/p><\/div>\n      <div class=\"rc\"><b>Beyond practising with cases<\/b><p>For us, practical doesn't just mean role play. We link it to the participant's life programme and show how it is mirrored in their communication.<\/p><\/div>\n      <div class=\"rc\"><b>Well-founded assessments<\/b><p>We map <a href=\"https:\/\/jobmotivation.be\/iwam\/\" target=\"_blank\" rel=\"noopener nofollow\">work motivations<\/a> and value systems precisely. That helps with teamwork and with <a href=\"\/rekruteren-met-impact\/\">smarter recruiting<\/a>.<\/p><\/div>\n      <div class=\"rc\"><b>Training architect, not a supplier<\/b><p>We think along with you about the whole picture: which groups, in which order, and what you need afterwards to make it stick.<\/p><\/div>\n      <div class=\"rc\"><b>Multilingual trainers driven by excellence<\/b><p>Our trainers work in several languages and want to create a \u201cwow\u201d effect with every group. That's not a slogan, it's the bar we set ourselves.<\/p><\/div>\n      <\/div>\n  <\/div>\n<\/section>\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ctsec e-con-full ppdh-sec ppdh e-flex e-con e-parent\" data-id=\"ctsec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ctrow e-con-full ppd-frmrow e-flex e-con e-child\" data-id=\"ctrow\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ctwrap e-con-full ppd-frmwrap e-flex e-con e-child\" data-id=\"ctwrap\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cttxt elementor-widget elementor-widget-html\" data-id=\"cttxt\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"ppd-frmtxt\" id=\"vraag\" style=\"scroll-margin-top:120px\"><h2>Does this sound like what you're looking for?<\/h2><p>Let us know how we can help. We'll get back to you within two working days.<\/p><div class=\"ppd-frmpers\"><img loading=\"lazy\" class=\"ppd-frmfoto\" src=\"https:\/\/www.pantelco.be\/wp-content\/uploads\/Peter-2020.jpg\" width=\"500\" height=\"500\" alt=\"Peter Callens of Pantelco\" loading=\"lazy\" decoding=\"async\"><div class=\"ppd-frmnm\"><span class=\"n\">Peter Callens<\/span><span class=\"f\">Founder, 25 years in customer contact<\/span><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ctcard e-con-full ppd-frmcard e-flex e-con e-child\" data-id=\"ctcard\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ctfrm01 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"ctfrm01\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Contactform onze aanpak EN\" aria-label=\"Contactform onze aanpak EN\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"13171\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"ctfrm01\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-voornaam elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-voornaam\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tFirst name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[voornaam]\" id=\"form-field-voornaam\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"First name\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-achternaam elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-achternaam\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tLast name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[achternaam]\" id=\"form-field-achternaam\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Last name\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-telefoon elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-telefoon\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tPhone\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[telefoon]\" id=\"form-field-telefoon\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Phone (optional)\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-vraag elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-vraag\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tYour question\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[vraag]\" id=\"form-field-vraag\" rows=\"4\" placeholder=\"What can we do for you?\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-gdpr elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-gdpr\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tGDPR\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[gdpr]\" id=\"form-field-gdpr\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-gdpr\">I agree to the <a href=\"https:\/\/www.pantelco.be\/en\/privacy-policy-english-version\/\" target=\"_blank\" rel=\"noopener\">privacy policy<\/a> and would like to be contacted.<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text\">\n\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[hp_8eb26e]\" id=\"form-field-hp_8eb26e\" class=\"elementor-field elementor-size-sm \" style=\"display:none !important;\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact me<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<input type='hidden' name='lang' value='en' \/><\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ct03 e-con-full ppdh-sec e-flex e-con e-parent\" data-id=\"ct03\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ct03w elementor-widget elementor-widget-html\" data-id=\"ct03w\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"ppdh\">\n\n<section class=\"s\" id=\"werkvloer\" style=\"background:#f6f7fa\">\n  <div class=\"row\">\n    <div class=\"rv\" style=\"max-width:640px\">\n      <div class=\"eyebrow\">The result<\/div>\n      <h2 class=\"t\">What you'll see in the workplace<\/h2>\n      <p class=\"lead\">Not immediately, and not equally fast for everyone. But these are the things managers most often tell us after a programme.<\/p>\n    <\/div>\n    <div class=\"router rv\" style=\"margin-top:28px\">\n      <div class=\"rc\"><b>Ownership in action<\/b><p>Staff wait less and take the initiative to tackle things themselves.<\/p><\/div>\n      <div class=\"rc\"><b>Conscious communication<\/b><p>Managers ask the right question more often. They know their own triggers and stay calmer, even under pressure.<\/p><\/div>\n      <div class=\"rc\"><b>A culture of engagement<\/b><p>Lower staff turnover, because people feel valued and see that their growth is being invested in.<\/p><\/div>\n      <div class=\"rc\"><b>Teams that dare to speak up to each other<\/b><p>Feedback and feedforward come naturally. A moment of crisis becomes a learning moment instead of a reproach.<\/p><\/div>\n      <div class=\"rc\"><b>A better customer experience<\/b><p>You hear staff not only solving the problem, but also thinking along with the customer and exceeding expectations.<\/p><\/div>\n      <div class=\"rc\"><b>A shift you can see<\/b><p>We aim for measurably different behaviour, not a satisfied feeling that has gone again after two weeks.<\/p><\/div>\n      <\/div>\n  <\/div>\n<\/section>\n\n<section class=\"s\" style=\"background:#1f2751\">\n  <div class=\"row rv\">\n    <div style=\"max-width:640px;margin-bottom:26px\">\n      <div class=\"eyebrow\" style=\"color:#ffb300\">From the managing director<\/div>\n      <h2 class=\"t\" style=\"color:#fff\">What we do it for<\/h2>\n    <\/div>\n    <div class=\"tq\" style=\"max-width:760px\">\n      <div class=\"c\" style=\"grid-column:span 2\"><q>To raise your emotional intelligence and that of your staff. To lead your teams more wisely and coach individuals better.<\/q><div class=\"who\"><div><b>Peter Callens<\/b><span>Managing Director, Pantelco<\/span><\/div><\/div><\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<section class=\"s\" id=\"trainingen\">\n  <div class=\"row\">\n    <div class=\"rv\" style=\"max-width:640px\">\n      <div class=\"eyebrow\">Our offer<\/div>\n      <h2 class=\"t\">All training courses<\/h2>\n      <p class=\"lead\">Here's an overview of all our training courses.<\/p>\n    <\/div>\n    <div class=\"router rv\" style=\"margin-top:28px\">\n      <div class=\"rc\"><b><a href=\"https:\/\/www.pantelco.be\/opleiding-klantgerichtheid\/\" style=\"color:inherit\">Customer focus and customer contact<\/a><\/b><ul style=\"list-style:none;margin:10px 0 0;padding:0;line-height:1.9\"><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/opleiding-klantgericht-telefoneren\/\">Customer-focused phone skills<\/a><\/li><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/opleiding-klantgericht-communiceren\/\">Customer-focused communication<\/a><\/li><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/opleiding-e-mail-communicatie\/\">Email and written communication<\/a><\/li><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/opleiding-onthaal\/\">Reception and front desk<\/a><\/li><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/opleiding-klachtenbehandeling\/\">Complaint handling<\/a><\/li><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/opleiding-omgaan-met-ontevreden-klanten\/\">Dealing with dissatisfied customers<\/a><\/li><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/van-ontevreden-klanten-naar-5-sterren-reviews\/\">Towards 5-star reviews<\/a><\/li><\/ul><\/div>\n      <div class=\"rc\"><b><a href=\"https:\/\/www.pantelco.be\/opleiding-klantenservice\/\" style=\"color:inherit\">Customer service and contact centre<\/a><\/b><ul style=\"list-style:none;margin:10px 0 0;padding:0;line-height:1.9\"><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/contact-center-training\/\">Contact centre training<\/a><\/li><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/servicedesk-training\/\">Service desk and helpdesk<\/a><\/li><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/opleiding-klantenservice-voor-technische-medewerkers\/\">Customer service for technical staff<\/a><\/li><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/customer-service-teamleader\/\">Customer service team leader<\/a><\/li><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/open-opleidingen-pantelco\/customer-service-medewerker\/\">Year-long customer service programme<\/a><\/li><\/ul><\/div>\n      <div class=\"rc\"><b><a href=\"https:\/\/www.pantelco.be\/opleiding-leidinggeven\/\" style=\"color:inherit\">Leadership and teams<\/a><\/b><ul style=\"list-style:none;margin:10px 0 0;padding:0;line-height:1.9\"><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/opleiding-leiderschap\/\">Leadership training<\/a><\/li><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/maatwerk-opleidingen\/opleiding-coach-the-coach\/\">Coach the coach<\/a><\/li><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/teamcoaching\/\">Team coaching<\/a><\/li><\/ul><\/div>\n      <div class=\"rc\"><b><a href=\"https:\/\/www.pantelco.be\/veerkracht-en-weerbaarheid\/\" style=\"color:inherit\">Resilience and mental strength<\/a><\/b><ul style=\"list-style:none;margin:10px 0 0;padding:0;line-height:1.9\"><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/training-weerbaarheid-en-burn-out-preventie\/\">Mental strength and burnout<\/a><\/li><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/opleiding-assertiviteit-op-het-werk\/\">Assertiveness training<\/a><\/li><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/workshop-veerkracht\/\">Resilience workshop<\/a><\/li><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/opleiding-agressie-preventie\/\">Aggression prevention<\/a><\/li><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/maatwerk-opleidingen\/biofeedback\/\">Biofeedback<\/a><\/li><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/persoonlijke-coaching\/\">Individual coaching<\/a><\/li><\/ul><\/div>\n      <div class=\"rc\"><b><a href=\"https:\/\/www.pantelco.be\/communicatietraining\/\" style=\"color:inherit\">Communication training<\/a><\/b><ul style=\"list-style:none;margin:10px 0 0;padding:0;line-height:1.9\"><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/presentatietechnieken\/\">Presentation techniques<\/a><\/li><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/online-presenteren-met-impact\/\">Presenting online with impact<\/a><\/li><\/ul><\/div>\n      <div class=\"rc\"><b><a href=\"https:\/\/www.pantelco.be\/salestraining\/\" style=\"color:inherit\">Sales and commercial<\/a><\/b><ul style=\"list-style:none;margin:10px 0 0;padding:0;line-height:1.9\"><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/opleiding-telefonische-prospectie\/\">Telephone prospecting<\/a><\/li><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/offertes-opvolgen\/\">Following up quotes<\/a><\/li><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/verkooptraining\/\">Sales training<\/a><\/li><\/ul><\/div>\n      <div class=\"rc\"><b>Recruiting and onboarding<\/b><ul style=\"list-style:none;margin:10px 0 0;padding:0;line-height:1.9\"><li><a style=\"color:#1f2751\" href=\"https:\/\/www.pantelco.be\/rekruteren-met-impact\/\">Recruiting with impact<\/a><\/li><\/ul><\/div>\n      <\/div>\n  <\/div>\n<\/section>\n\n<section class=\"s band\" style=\"padding:56px 0\">\n  <div class=\"row\">\n    <div>\n      <h2>What can we do for you?<\/h2>\n      <p>You'll get an answer within two working days.<\/p>\n    <\/div>\n    <div><a class=\"btn dark\" href=\"#vraag\">Contact us<\/a><\/div>\n  <\/div>\n<\/section>\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Our approach Not another technique, but understanding why people do what they do A training course often ends full of good intentions. The exercises went smoothly, the evaluations are positive and everyone knows the theory. Yet after a while, employees often fall back into old habits. The reason has nothing to do with motivation. People [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-13171","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.pantelco.be\/en\/wp-json\/wp\/v2\/pages\/13171","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pantelco.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pantelco.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pantelco.be\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pantelco.be\/en\/wp-json\/wp\/v2\/comments?post=13171"}],"version-history":[{"count":5,"href":"https:\/\/www.pantelco.be\/en\/wp-json\/wp\/v2\/pages\/13171\/revisions"}],"predecessor-version":[{"id":27972,"href":"https:\/\/www.pantelco.be\/en\/wp-json\/wp\/v2\/pages\/13171\/revisions\/27972"}],"wp:attachment":[{"href":"https:\/\/www.pantelco.be\/en\/wp-json\/wp\/v2\/media?parent=13171"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}