{"id":13159,"date":"2020-10-28T13:32:49","date_gmt":"2020-10-28T12:32:49","guid":{"rendered":"https:\/\/www.pantelco.be\/team-pantelco\/"},"modified":"2026-09-10T20:05:58","modified_gmt":"2026-09-10T18:05:58","slug":"team-pantelco","status":"publish","type":"page","link":"https:\/\/www.pantelco.be\/en\/team-pantelco\/","title":{"rendered":"Team Pantelco"},"content":{"rendered":"\t\t
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The team<\/div>\n

Seven trainers full of passion<\/h1>\n

We set the learning objectives together, you know who the trainer is and you know the approach in advance.<\/p>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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\n \"Peter\n
\n Peter Callens<\/b>\n Managing director, contact centre and coaching<\/span>\n

Peter leads the team and is an expert in contact centres, personal coaching and intrinsic work motivations. As a trainer, he pays close attention to the connection with the group. As a coach, he combines NLP, biofeedback and his knowledge of work motivations, and finds exactly the real cause. More than 25 years of experience. He is also the founder of Jobmotivation.<\/p>\n <\/div>\n <\/div>\n\n

\n \"Peter\n
\n Peter Claes<\/b>\n Customer service and change management<\/span>\n

Peter has more than 25 years of experience with change programmes in the insurance, travel, public and healthcare sectors. He combines change management with a strong focus on people. His specialities: optimising processes in the contact centre, training for customers and staff, coaching and leadership development, and change with empathy.<\/p>\n <\/div>\n <\/div>\n\n

\n \"Angelo\n
\n Angelo Colabufalo<\/b>\n Psychological communication and presenting<\/span>\n

Angelo has delivered more than 700 training courses in Belgium, Italy and France. He connects with participants straight away and works deeply on psychology and emotional state, which leads to fast change. He finds creative angles and takes teams step by step towards a new vibe. He is also an actor and psychotherapist.<\/p>\n <\/div>\n <\/div>\n\n

\n \"Karen\n
\n Karen Verbrugge<\/b>\n Communication and teams<\/span>\n

Karen comes from architecture and from movement and corporate theatre. Along that path she immersed herself in people: how do you really reach someone, and what makes communication clear? You can call on her as a simulation actress, as a facilitator in psycho-body oriented therapy and as a communication trainer.<\/p>\n <\/div>\n <\/div>\n\n

\n \"Philip\n
\n Philip Potargent<\/b>\n Leadership, coaching and change<\/span>\n

Philip has been helping people and organisations make the most of their potential for more than 30 years. As a trainer, coach and HR expert, he combines strategic insight with a practical approach. His strength lies in reinforcing leadership, cooperation and change processes, so that teams grow, staff flourish and organisations become stronger. He held leadership positions at companies including Acerta, AXA, Ubilog, Center Parcs and IKEA.<\/p>\n <\/div>\n <\/div>\n\n

\n \"Eveline\n
\n Eveline Rerren<\/b>\n Email communication<\/span>\n

Eveline has more than twenty years of experience as a communication trainer. Her approach is always interactive, with a mix of working methods. Participants get eye-openers from their own context, so they experience first-hand what goes wrong and how it can be done better.<\/p>\n <\/div>\n <\/div>\n\n

\n \"Ronald\n
\n Ronald Driesen<\/b>\n Coaching<\/span>\n

Ronald is the mentor of the team. He worked at IBM for many years and knows like no other how to communicate clearly, with as much heart as intelligence. Many know him as a particularly warm and wise man with a great deal of knowledge of direct marketing and communication. Working with Ronald is a pleasure.<\/p>\n <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n<\/section>\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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How we choose<\/div>\n

Who trains depends on your question<\/h2>\n

We match the trainer to the subject and to your sector. A programme on presenting calls for someone different than a programme on aggression or customer focus. For a longer or larger programme, we work with several trainers who are fully aligned.<\/p>\n <\/div>\n

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1<\/div>You tell us what is going on<\/b>

In a fifteen-minute conversation, we usually already know who suits you.<\/p><\/div>\n

2<\/div>We propose the trainer<\/b>

With name and background, so you know who will train before the programme starts.<\/p><\/div>\n

3<\/div>You meet each other<\/b>

Would you rather have someone else from the team, or a combination with another trainer? That is always possible.<\/p><\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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I would like to get in touch<\/h2>

Leave your details and we will get back to you quickly. You will hear from us within two working days.<\/p>

\"Peter
Peter Callens<\/span>Founder, 25 years in customer contact<\/span><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t
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