{"id":13159,"date":"2020-10-28T13:32:49","date_gmt":"2020-10-28T12:32:49","guid":{"rendered":"https:\/\/www.pantelco.be\/team-pantelco\/"},"modified":"2026-02-11T02:56:05","modified_gmt":"2026-02-11T01:56:05","slug":"team-pantelco","status":"publish","type":"page","link":"https:\/\/www.pantelco.be\/en\/team-pantelco\/","title":{"rendered":"Team Pantelco"},"content":{"rendered":"\t\t
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Meet our experienced trainers<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Peter Callens<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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With 20+ years of experience, Peter leads the Pantelco team and is an expert in contact center, personal coaching and intrinsic work motivations.<\/p>

As a trainer, Peter pays enormous attention to the energy levels within a group.\u00a0 He brings exactly those insights that will lift the employees and the organization to a permanently higher level.<\/p>

This requires knowledge, preparation and passion.<\/p>

As a coach, he integrates NLP*, bio feedback and his knowledge in behavioral motivations.\u00a0<\/p>

He’s able to pinpoint underlying issues which in turn allows him to impactfully guide teams & employees.<\/p>

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*neuro linguistic programming<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Angelo Colabufalo<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Angelo is an expert in psychological communication, presentation skills, coaching and contact center management.<\/p>

With tremendous passion, Angelo has delivered more than 700 successful trainings across Europe.\u00a0<\/p>


As a trainer and coach, he immediately connects with his students, allowing them to feel safe and comfortable.<\/p>

His trainings center around psychology and feeling- state on a very deep level. This way he’s able to ensure instant impact.<\/p>

Creatively, he finds new angles, knows how to intelligently take teams through different phases and create a fresh vibe.<\/p>

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Peter\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Peter Claes<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Peter is an empathetic and customer-oriented Customer Service Professional with over 25 years of experience in leading change processes within the insurance, travel, public and healthcare sectors. He combines his extensive knowledge of change management with a strong focus on the human aspect of organisations.<\/p>

Peter specialises in
1. Optimising processes within the contact center.
2. Customer- and employee-focused training.
3. Coaching and leadership development.
4. Change management with a focus on empathy.<\/p>

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Karen Verbrugge<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Karen has extensive experience in architecture, movement and corporate theater. <\/p>\n

Throughout these varied experiences, she has become more and more immersed in people, in all of their aspects.<\/p>\n

How can you, as a human being, take yourself to the next level through the right communication and the right  emotional insights?<\/p>\n

What makes you really touch the other person? How do you achieve clear and good communication?<\/p>\n

Karen is called upon as a simulation actress, a facilitator in psycho-body oriented therapy (RAT) and as a trainer in communication.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Hans Cuypers<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Hans has over 25 years of experience as a consultant and has worked in many European countries as well as in Canada, the USA and Brazil.<\/p>

Besides individual coaching, he is an expert in Change and Performance Management, Organizational Development, and Leadership.\u00a0<\/p>

Hans has a lot of knowledge on how to deal with difficult situations with clients, digitally as well as face to face.\u00a0<\/p>

Presentation techniques are a great passion to him because as a trainer\/coach, he helps people cross thresholds and become visible, instills new insights and ensures a strong impact.<\/p>

He is your trainer for digital communication, management trajectories and presentation skills.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Richard Dunstan<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Richard is a management professional and has over 20 years of operational experience.

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Native English speaker.<\/p>

Master of Customer Service and also a strategic and creative thinker with a curious mind.<\/p>


Brings the “change” in management and teams with his knowledge and experience.<\/p>

Richard is your native English speaker for your leadership projects, to improve your coaching skills, customer service and team building.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Ronald Driesen<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ronald serves as a mentor for the Pantelco team.<\/p>

He worked for IBM for many years and perfectly knows how to eloquently communicate with his golden heart and intelligence.<\/p>

It\u2019s a real pleasure working with Ronald.<\/p>

\u00a0Many know him as a particularly warm-hearted and wise man with great knowledge in direct marketing and communications.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Meet our experienced trainers Peter Callens With 20+ years of experience, Peter leads the Pantelco team and is an expert in contact center, personal coaching and intrinsic work motivations. As a trainer, Peter pays enormous attention to the energy levels within a group.\u00a0 He brings exactly those insights that will lift the employees and the […]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-13159","page","type-page","status-publish","hentry"],"yoast_head":"\nTeam Pantelco<\/title>\n<meta name=\"description\" content=\"Team Pantelco the trainers and coaches. We train and coach for a better customer servvice, better teams and personal development.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pantelco.be\/en\/team-pantelco\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Team Pantelco\" \/>\n<meta property=\"og:description\" content=\"Team Pantelco the trainers and coaches. We train and coach for a better customer servvice, better teams and personal development.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pantelco.be\/en\/team-pantelco\/\" \/>\n<meta property=\"og:site_name\" content=\"Pantelco\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-11T01:56:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.pantelco.be\/wp-content\/uploads\/Peter-2020.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"500\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@pantelco\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.pantelco.be\\\/en\\\/team-pantelco\\\/\",\"url\":\"https:\\\/\\\/www.pantelco.be\\\/en\\\/team-pantelco\\\/\",\"name\":\"Team Pantelco\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.pantelco.be\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.pantelco.be\\\/en\\\/team-pantelco\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.pantelco.be\\\/en\\\/team-pantelco\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.pantelco.be\\\/wp-content\\\/uploads\\\/Peter-2020.jpg\",\"datePublished\":\"2020-10-28T12:32:49+00:00\",\"dateModified\":\"2026-02-11T01:56:05+00:00\",\"description\":\"Team Pantelco the trainers and coaches. 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