Practical benefits are at the fore in the workshops and on the courses offered by Pantelco. The exercises start from the work situation of the participants, and stimulate finding creative solutions, self-confidence and the sense of belonging to a group.

Immediate results
One's own experience is the best teacher. With the intensive, interactive way of working the participants immediately translate their new insight and techniques into results.

Positive forces
The specific approach to our courses questions the attitude of the participants. Based on exercises they discover and experience the advantages of a constructive attitude, so they will then act more positively in response to existing and new situations.

Permanent effects
Each participant in our courses obtains a handy tool as a mnemonic device and as a stimulant to keep attention focused on the points of learning. Personal coaching after the training reinforces the results and promotes further evolution.

Integration of new mental and visualisation methods, NLP and techniques of persuasion.

Your call or contact centre can confront you with a number of highly specific challenges:
How do you find the right staff? How do you keep them motivated? How do you have teleoperators and coaches grow in their job? How do you achieve a level of excellence?
We have international experience of all skills training for call and contact centres, and can offer you expert advice in all areas.
We implement the coaching philosophy, put coaching structures into place, and train and guide your coaches, trainers and operators.
Pantelco provides clear solutions to all your challenges. Your contact centre obtains more soul and élan to continue achieving success in the long term.

Pantelco offers a wide range of communication courses.
Their shared starting point: you communicate well from the heart. Sincere communication harvests permanent success.

Pantelco strongly puts the emphasis on one's own attitude and its effect on the environment and work. Your employees learn to look at their own attitude with a new openness.
To ensure an optimal result we work with recording equipment, actors, professional video excerpts and individual and group exercises.

To be able to (again) function better, more easily achieve objectives, and exploit your forces better.
We always ask the question: what do you need? And together with you we select the ultimate methodology(ies) to quickly achieve permanent results. And in a completely safe way.

We analyse by means including the iWAM work attitude and motivation test. We use biofeedback to eliminate more deep-seated causes of less good functioning. With NLP we install new convictions.

We also often use personal coaching to anchor training results. With great success. Training + personal coaching clearly give stronger results.You will be amazed at what we can achieve for you!

Contact us so we can together look at the opportunities within your organisation.

Familiarise yourself with a number of innovative and fascinating Pantelco workshops to increase the energy level and productivity at your company.

- Do you fritter away your energy or do you maintain your focus?
- Are you aware of energy leaks? If so … where and how can you seal them?
- How can you more efficiently use your energy?
- How can you best use your voice, emotions, options and powers of persuasion to achieve your objectives?